"FRUTOS SECOS SILAM is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the General Data Protection Regulation (GDPR) (EU) 2016/679, of April 27, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD and GDD, hereinafter referred to as LOPD).

De conformidad con estas normativas, informamos que la utilización de nuestra web puede requerir que se faciliten ciertos datos personales a través de formularios de contacto, o mediante el envío de emails, y que éstos serán objeto de tratamiento por “FRUTOS SECOS SILAM”, Responsable del tratamiento, cuyos datos se reflejan en el aviso legal.

Collection and processing of personal data

Personal data is any information relating to a person: name, email, address, telephone number, NIF/NIE... In addition, when a User visits our website, some information is automatically stored for technical reasons, such as the IP address assigned by your Internet service provider.

"FRUTOS SECOS SILAM", as the data controller, has the duty to inform the users of its website of the collection of personal data that may be carried out, either by sending e-mails or by filling in the forms included in the website.

Only the data necessary for the execution of the contracted service or to be able to respond appropriately to the request for information made by the user will be obtained. The data collected are identification data and correspond to a reasonable minimum to carry out the activity carried out. In particular, no specially protected data is collected at any time. Under no circumstances will the data be used for purposes other than those for which they were collected.

Contact/email forms

GoalTo respond to your request for information made through our contact form(s).

LegitimationThe legal basis for this processing is the user's consent, which can be revoked at any time.

Data transferPersonal data will be processed through servers managed by 1&1 IONOS España S.L.U., which will be considered the data controller.

Minors

Only persons over the age of 14 may provide personal data on this website. In accordance with the LOPD and the GDD, in the case of children under the age of 14, the consent of their parents or guardians is a mandatory condition for us to process their personal data.

On the other hand, our services can only be contracted by persons over the age of 18. In the case of minors under the age of 18, the consent of their parents or legal guardians is a mandatory condition for us to provide the services offered, unless the minor is emancipated.

Security measures

Users of the website of "FRUTOS SECOS SILAM" are informed that the technical and organizational security measures available to us have been adopted to prevent the loss, misuse, alteration, unauthorized access and theft of data, and thus guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation on data protection. The personal data collected in the forms are processed only by the staff of "FRUTOS SECOS SILAM" or by the designated data processors.

The "FRUTOS SECOS SILAM" website also has SSL encryption, which allows users to send their personal data securely through the website's contact forms

Data veracity

The User declares that all the data he/she has provided are true and correct and undertakes to keep them up to date. The user will be responsible for the truthfulness of his data and will be solely responsible for any dispute or litigation that may arise due to the falsity of the same. It is important that the user informs "FRUTOS SECOS SILAM" of any change in his personal data so that we can keep them updated.

Data transfer

"FRUTOS SECOS SILAM" will not transfer or communicate your data to any third party, except in cases provided for by law or when the provision of a service involves the need for a contractual relationship with a Data Controller. Thus, the User agrees that some of the personal data collected may be provided to such Data Processors (payment platforms, agencies, intermediaries, etc.), when necessary for the proper performance of a contracted service or purchased product. The User also accepts that, in the case of the provision of services, these may be totally or partially subcontracted to other persons or companies, which will be considered as Data Processors, with whom the corresponding privacy contract has been concluded, or who have adhered to their privacy policies, established on their respective websites. The user may object to the transfer of his/her data to the Data Processors, by means of a written request, by any of the aforementioned means.

In addition, in cases where it is necessary, customer data may be transferred to certain bodies in accordance with a legal obligation: the Spanish Tax Agency, banks, labor inspection, etc.

Exercise of user's rights

The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do so, the user must contact us, providing documents proving his identity (identity card or passport), by e-mail to info@sirketlamhani.com, or by written communication to the address listed in our legal notice. This communication must contain the following information: name and surname of the user, purpose of the request, address and supporting data.

The exercise of rights must be carried out by the user himself. However, it can be exercised by a person authorized as a legal representative of the user, providing documentation accrediting such representation.

The user may request the exercise of the following rights:

Right to request access to personal data.

The right to request their correction (in case of error) or their deletion.

The right to request the limitation of their treatment, in which case they will be kept by "FRUTOS SECOS SILAM" only for the exercise or defense of rights.

Right to object to the processing: "FRUTOS SECOS SILAM" will stop processing your data, except for legitimate reasons or for the exercise or defense of possible claims.

Right to data portability: if you want your data to be processed by another company, "FRUTOS SECOS SILAM" will facilitate the portability of your data in an exportable format.

Where consent has been given for a specific purpose, the user has the right to withdraw consent at any timewithout affecting the lawfulness of the processing based on the consent before its withdrawal. We undertake to exercise all these rights within the maximum legal period (1 month).

If a user considers that there is a problem with the way in which "FRUTOS SECOS SILAM" handles his/her data, he/she may address his/her complaints to the person responsible for security or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.

Data retention

The personal data of users who use the contact form or who send us an e-mail to request information will be processed for the time strictly necessary to respond to the request for information or until the consent given is revoked.

Personal data of customers will be processed until the end of the contractual relationship. The storage period of personal data is as short as possible and can be kept until the end of the contractual relationship:

4 years: law on offences and sanctions in the social order (obligations regarding affiliation, registration, deregistration, contributions, payment of wages...); articles 66 and following of the general law on taxes (accounting books...)

5 years: article 1964 of the civil code (personal actions with no particular time limit)

6 years: Art. 30 of the Commercial Code (accounting books, invoices...)

10 years: Article 25 of the Prevention of Money Laundering and Terrorist Financing Act.

No delay: disaggregated and anonymous data.

Social Media

"FRUTOS SECOS SILAM" has a profile on some of the main social networks of the Internet (Facebook, YouTube), recognizing that in all cases it is responsible for processing the data of its followers, fans, subscribers, commenters and other user profiles (hereinafter, followers) published by "FRUTOS SECOS SILAM".

The purpose of the data processing by "FRUTOS SECOS SILAM", when not prohibited by law, will be to inform its followers about its activities and offers, through all the means that the social network allows, as well as to provide a personalized customer service. The legal basis that legitimizes this treatment is the consent of the interested party, which can be revoked at any time.

In no case "FRUTOS SECOS SILAM" will extract data from social networks, unless the user's consent is specifically and expressly obtained for this purpose (for example, for the organization of a contest).

Privacy

The information provided by the client will in any case be considered confidential and may not be used for any purpose other than those described here. "FRUTOS SECOS SILAM" undertakes not to divulge or reveal any information about the user's requests, the reasons for the advice requested or the duration of the advice.